I have sent multiple emails seeking support to several support email addresses of your company, but they were all sunk in the ocean and had to come to the community to seek help.
I am writing to express my concern regarding my ChatGPT Plus account, which appears to have been unfairly treated on May 27th, 2023 at 9:50 am. I believe that my account has been banned without just cause, and I am writing to request that you take action to reverse this decision and restore my access to the service.
I understand that ChatGPT Plus is a subscription-based service, but I have been a loyal user since its inception and have always paid for my subscription in a timely manner. Additionally, I have never engaged in any behavior that violates the terms of service or could be considered abusive or harmful to the service.
Therefore, I am writing to request that you investigate this matter and reverse the decision to ban my account. I understand that mistakes can happen, and I hope that you will make it right.
Please be advised that this action has greatly affected my productivity and efficiency, and I am urgently requesting that you take action to rectify this situation as soon as possible.
I can personally attest that I have always followed the ChatGPT user guidelines and have not engaged in any illegal activities or shared my account with multiple users. I would like to emphasize that I have always used my account in a responsible manner and have not violated the terms of service. I am willing to personally vouch for my adherence to these guidelines and will respect the privacy and rights of other users.
Perhaps you will find records of my ChatGPT account being logged in on other devices in the system, but this is simply because I have personally logged in from other devices and not shared my account with multiple users. I request that OpenAI carefully review the timestamp and questions asked during these incidences to confirm that my account was not being used by multiple users. It is evident from these reviews that I have not shared my account as I have not had any simultaneous logins or excessive questions asked from multiple devices.
I also understand some of OpenAI’s policies, which are designed to protect the legitimate rights and interests of its users. I appreciate this and understand it. After OpenAI resolves the issue with my account, I will be more cautious and mindful in my use of my ChatGPT account, working together to maintain a harmonious AI community.
Thank you for your attention to this matter.