Your account is not active, please check your billing details on our website

Hi!
How can I fix this ChatGPT error?
“Your account is not active, please check your billing details on our website.”

Regards!

1 Like

Welcome to the community.

Not so sound daft, but have you checked your billing details? Everything current?

Good luck!

Yes, I even added my credit card to payment methods but the problem still exists :frowning:

Sorry to hear that. Next step would be to reach out to support.

https://help.openai.com/en/

You might also try in another browser?

Good luck!

suddenly it started working!