Billing not active - Your account is not active, please check your billing details on our website

I have $5 dollars worth of credits on my open ai account, but every time I try and use gpt 4 turbo I am being prompted with this

As far as I know you could always cancel your billing plan and continue to use your api keys as long as you had credits on your account? Now it’s saying I have to add another initial $5 dollars to start another plan??

I believe you just need an active valid card tied to the account, even if you have $5 in free credits.

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I have an active valid credit card on my account. It’s never done this to me before? :disappointed: anyone have any suggestions?

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Likely due to this…

… I’d hang tight for a bit.

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Thank you for taking the time to help me. I appreciate it. :face_holding_back_tears:

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No problem. We’ve got a great community here. Hope you stick around.

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Hey folks! I was tracking and replying in this thread: Probable OpenAI Bug: Insufficient Quota Error on Paid Account with Available Balance - #71 by logankilpatrick the issue has since been resolved, thanks for hanging in there with us.

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