I don’t understand why this problem has suddenly appeared, I am a plus user, open my account please.
My account is suddenly unavailable, showing the message “You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com .”
Please find out what the reason is and how to restore it, thank you very much.
My account: listen2m1e@gmail.com
Many thanks in advance !
[quote=“listen2m1e, post:43, topic:188066, full:true”]
I don’t understand why this problem has suddenly appeared, I am a plus user, open my account please.
My account is suddenly unavailable, showing the message “This key is associated with a deactivated account. If you feel this is an error, contact us through our help center at help.openai.com.”
Please find out what the reason is and how to restore it, thank you very much.
My account: carolyn@ebuyai.com
Many thanks in advance !
Hi, OpenAI team
I don’t understand why this problem has suddenly appeared.
My Plus account is suddenly unavailable, shows the message “You do not have an account because it has been deleted or deactivated” Please find out what the reason is and how to restore it, thank you very much.
My account is cmh.zju@gmail.com
Hi OpenAI team,
I’m a Plus user, and my subscription hasn’t expired yet. But when I logged in today, I only found the message “You do not have an account because it has been deleted or deactivated”. I have no idea why this would happen. Please tell me what’s wrong with my account and how to restore it. Thank you very much.
My email of this account: 2953750441@qq.com
Ferde
My account is suddenly unavailable as well, shows the same thing “You do not have an account because it has been deleted or deactivated” Please find out what is the reason and how to restore it, thank you very much.
my account: [[my email])
plz
Hi OpenAI team,
I’m a Plus user, and my subscription hasn’t expired yet. I only found the message “You do not have an account because it has been deleted or deactivated”. I have no idea why this would happen. Please tell me what’s wrong with my account and how to restore it. Thank you very much.
My email of this account: [[my email]]
Charles.song
You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com .
My account: [[my email]]
(mailto: wangmq8080@gmail.com)
Please restore my account. I don’t understand why it was deactivated. I am a plus user
My account: fforzamax@gmail.com
I just subscribed to plus for three months.I frequently travel between different countries due to work reasons, and I have already sent an email to you with the specific details. However, I have not received a response from openAI. I hope that openAI can take the time to review my email and help me solve my problem. I would greatly appreciate it! account: gsjgps@gmail.com plz
It seems I turned on vpn and my account was deactivated. Give back access, I can’t imagine my life without ChatGPT, so I’ve been buying a plus subscription for 3 months now. And you just canceled it, returned the money to a virtual card that does not accept transfers in this way. WTF have you done, VPN should not be a reason to block an account! diskriminant.was.taken@gmail.com I live in Turkey and my account is registered but the number is Belarus.
“You do not have an account because it has been deleted or deactivated. If you believe this was an error…” this message was quite unpleasant to see, especially after buying chatGPT+
Please help me with this issue
Login : ephimizm@gmail.com
My account have the same issue I bought GPT+ and it keeps charging me while I can not even use it, please help me.
account: steamzhou@gmail.com
I don’t understand why this problem has suddenly appeared, I am a plus user, open my account please.
My account is suddenly unavailable, showing the message “You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com .”
Please find out what the reason is and how to restore it, thank you very much.
My account: uiltandrej@gmail.com
Many thanks in advance !
My account also has the same issue: " You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com .” by no reason. Please help me restore it.
My account: hta1jemxt@chongwenbao.com
Thank you!
Dear OpenAI Community,
I hope this message finds you well. I am writing to bring to your attention an issue I encountered today regarding the deactivation of my ChatGPT account. As a new member, I recently subscribed to the paid Plus plan and have been using ChatGPT extensively as an indispensable tool for my work over the past two days. However, I received a notification this morning stating that my account does not exist due to either deletion or deactivation.
I want to emphasize that I did not request the deletion or deactivation of my account, and I believe this may be an unintended error. ChatGPT has become an integral part of my workflow, significantly enhancing my productivity and assisting me with various tasks and projects. Thus, I am eager to have my account reinstated as soon as possible.
I understand that technical issues can arise, and I have full confidence in the OpenAI team’s commitment to providing reliable and efficient services. Therefore, I kindly request your assistance in investigating this matter and restoring my account at the earliest convenience. If any further details or information are required from my end to resolve this issue, please let me know, and I will be happy to provide them.
Thank you for your attention to this matter, and I greatly appreciate your prompt assistance in restoring my ChatGPT account. I look forward to your reply and to continuing to benefit from the exceptional capabilities of OpenAI’s ChatGPT.
My account:
1152718133@qq.com
Dear OpenAI Community,
I subscribed to the paid ChatGPT Plus, which has become an indispensable tool in my work. However, I just received a notification that my account does not exist due to deletion or deactivation.
It should be noted that I did not request the deletion or deactivation of my account, and I believe this may have been an unexpected error.
Thank you for your attention to this matter. Thank you very much for helping me restore my ChatGPT account.
My account:
1152718133@qq.com
plz
Dear OpenAI Community,
I am writing to request the reinstatement of my OpenAI account, which was recently suspended. My account plays a crucial role in my research, specifically for utilizing ChatGPT and the GPT API in academic projects and paper writing. The suspension has had a significant impact on my work, and I urgently need access to these services again.
ChatGPT has become an integral part of my research workflow, greatly enhancing my productivity and assisting me with various tasks. Additionally, the GPT API has been instrumental in developing applications and conducting experiments for my scientific investigations.
I believe the suspension may have been a result of a misunderstanding or an unintended error. I assure you that my usage of OpenAI’s services is solely for legitimate research purposes, adhering to ethical guidelines and respecting the terms of service.
I kindly request a review of my account status and a reconsideration of the suspension. The continued suspension severely hinders my ability to carry out my research effectively, and I would greatly appreciate your prompt assistance in resolving this matter and reinstating my account.
Thank you for your attention to this issue. I look forward to your positive response and the opportunity to continue utilizing the invaluable tools provided by OpenAI for my research.
My account:
yqfbbi@gduddy.com
You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com.
Please help check and unblock this issue, thank you very much.
My account : ksushchev@gmail.com
Dear OpenAI Community,
I hope this message finds you well. I am writing to bring to your attention an issue I encountered regarding the deactivation of my ChatGPT account. As a new member, I recently subscribed to the paid Plus plan and have been using ChatGPT extensively as an indispensable tool for my work over the past month. However, I received a notification this morning stating that my account does not exist due to either deletion or deactivation.
I want to emphasize that I did not request the deletion or deactivation of my account, and I believe this may be an unintended error. ChatGPT has become an integral part of my workflow, significantly enhancing my productivity and assisting me with various tasks and projects. Thus, I am eager to have my account reinstated as soon as possible.
I understand that technical issues can arise, and I have full confidence in the OpenAI team’s commitment to providing reliable and efficient services. Therefore, I kindly request your assistance in investigating this matter and restoring my account at the earliest convenience. If any further details or information are required from my end to resolve this issue, please let me know, and I will be happy to provide them.
Thank you for your attention to this matter, and I greatly appreciate your prompt assistance in restoring my ChatGPT account. I look forward to your reply and to continuing to benefit from the exceptional capabilities of OpenAI’s ChatGPT.
Best regards,
My account: [[my email]]
I also have this problem, just upgraded chatgpt plus a few days, my account: <removed by moderator>