You do not have an account because it has been deleted or deactivated

ChatGPT
1

The phrase “You do not have an account because it has been deleted or deactivated” appears, and I am not logged in. I’m not even signing up for an account, so please restore my original account or let me know what I should do.

4 Likes
2

My account is suddenly unavailable as well, shows the same thing “You do not have an account because it has been deleted or deactivated” Please find out what is the reason and how to restore it, thank you very much.
my account: asakiyu@protonmail.com
plz

3

I am a in Malaysia students who studing in Taiwan. So I use the phone number in Malaysia. I don’ know why I was blocked.

1 Like
4

My account is suddenly unavailable as well, shows the same thing “You do not have an account because it has been deleted or deactivated” Please find out what is the reason and how to restore it, thank you very much.
my account: [bisu520@88.com)
plz

5

My account (222041028@link.cuhk.edu.cn) was deactivated too. Can someone help?

6

My account is the same thing, have you find the way yo unlock it? my account: taxi.flagman@inbox.ru

7
9

Hello,

Same issue on my account, any good men could tell me what happen, oooo
My account: esmpgcjjds@outlook.com

10

HI, i tried switching my accounts and now it won’t let me sign up with anything new
does anyone know how to resolve this issue?

11

See this detailed guide if helps to understand & reactivate your account

12

I’m having the same problem, please someone help.

13

me too, have you find the way yo unlock it? my account:2842767849@qq.com

14

me too my google a1580930292@gmail.com

15

me too, have you find the way yo unlock it? my account: l764555294@gmail.com

16

Dear OpenAi team,
My account [[my email]] has been deleted or deactivated. after being misidentified by your system. Your work is very great, I hope to continue to use this account, I am a student at school, because the use of VPN may lead to the change of my account address, this is due to the phenomenon that the normal network cannot be used due to the area where I am. . But for innocent ordinary individuals, I really want to continue using your services. I hope you can restore the use of my account, really, very very critical.
thanks
My email address ------- ssdewky@gmail.com

17

the same problem happened yesterday, I did nothing against the rule, hope someone could help me to solve it: vvislovelycow@me.com

18

Same problem here. Help me please. My account: 250786313@qq.com

20

Hey Logan, Can you help me with that?
Team I received this message but I was using it normally.
My e-mail address: asadbekdev@gmail.com

Dear ChatGPT customer,

You are receiving this email because we have identified suspicious activity on your account. In order to protect our platform, we have refunded and canceled your subscription. You will no longer have access to ChatGPT Plus service.

We take fraud prevention very seriously, and we want to ensure that our platform remains a safe and secure place for all our customers. If you believe that this action has been taken in error, we invite you to submit an appeal to have your account reinstated. Please visit help.openai.com.

Thanks for your understanding.

Best,
The OpenAI Team

21

I don’t understand why this problem has suddenly appeared.
My account is suddenly unavailable, shows the message “You do not have an account because it has been deleted or deactivated” Please find out what the reason is and how to restore it, thank you very much.
And I have subsribe plus. please check this
My account changtian4981@gmail.com

1 Like
22

Can someone help? I can’t log in with my account right now,. “You do not have an account because it has been deleted or deactivated”. I logged last night.
Did I do something wrong? And how could I get my account back? Please tell me.
My account [[my email])
Thanks a lot.

1 Like