Wrong rate limit for paid user

API
1

I made a $5 recharge on August 27th using my credit card.

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On August 30th, I used GPT-4, consuming $0.11, and everything was normal with no rate limit issues.

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I still have a balance of $4.89 in my account.

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However, today when I was running code, I was notified that I exceeded the rate limit. When I logged in to check, I found that all my GPT models had been reduced to 3 RPM.

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It showed that I was a free user, prompting me to recharge $5 to upgrade to Tier 1

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I noticed that several people on the forum seem to be experiencing the same issue. Could this be because today is September 1st and the billing cycle needs to be updated?

2

This issue is currently being reported by several users. It is not related to the reset of the billing cycle. Under normal circumstances, we only need to pay the amount for each tier once.

I really hope this will be resolved soon!