Issue Date: June 26, 2026
Subscription Plan: ChatGPT Pro 20X (Legitimate subscription purchased via Apple App Store)
Usage Environment: Exclusively used on a fixed personal Windows device through the Codex client
Hello OpenAI Community Moderators and Official Team,
My paid ChatGPT Pro 20X account was suddenly suspended today without any prior system warning, violation notice, or official explanation for the ban. I have strictly complied with the OpenAI Terms of Service and Community Guidelines during all my usage, with no irregular or rule-breaking behavior.
This suspension is not an isolated incident. Many users on X (Twitter) have reported the exact same issue: sudden and unexplained account suspension while using the Codex client on Windows. This is a widespread false-positive detection error affecting a large number of users, rather than an individual account violation. Moreover, many affected users, including myself, have previously submitted appeals for this false-positive ban but received repeated rejection results.
The unexpected account suspension has completely disrupted my daily work and study. I am currently unable to log in to my account at all, resulting in a full stop of daily usage and data access, which has caused great inconvenience to me.
I sincerely request the OpenAI official team to manually review my account login logs, usage records and chat history to confirm my full compliance. Please lift this wrongful suspension and restore the access to my ChatGPT Pro 20X account as soon as possible.
Thank you for your review and assistance!