I’m a paying user for ChatGPT. The fee is drawn each month from my card.
Where can I manage my subscription, see payments, billing etc.?
The Platform was well hidden, I had to ask chat about it. Logging into the platform I apparantly have no subscriptions or payment methods.
From help article:
Click on ‘My Plan’ in the sidebar.
Click on ‘Manage my subscription’ in the pop-up window.
THERE IS NO My Plan in the sidebar. The article was updated only a week ago. This is nuts!
To reach a submenu that would have “my plan”, you have to click on your name at the lower left corner. That brings up menu items like “settings”, “customize ChatGPT”, “My GPTs” … and is supposed to be where “My Plan” appears.
Some users have reported that the option is just not there for them to manage or cancel the subscription. That then is something to contact OpenAI staff about, saying something like “I seem to have the same problem others have reported, needing staff correction to my account” so they don’t just send back a “training issue” bot answer.
Some have also found it is a problem with the state of the web browser - log in using a different browser (like Edge…) and it is there.
Thank you very much. It was a browser issue and now resolved.
Actually still having trouble with this. I can find My plan but can’t get past this upgrade option screen to find billing information.
The reason is because it’s intentionally hidden to increase revenue.
Yes, I encountered the same issue. Essentially, if you’re no longer subscribed, you can’t access your previous invoices. The only way to view your past invoices is to re-subscribe. I’m fairly certain this isn’t legal, but they have plausible deniability by claiming it’s a software ‘bug.’
I found it! When you click on the “Renew subscription” at the bottom left and you get the page with the option to get back to the paid subscription, at the bottom of the section on the right, there are a few underlined options includind managing your account. Really hard to find but managed to access my previous bills.
Wow thanks for this tip - I was able to find my invoices through this roundabout way. Totally weird that OpenAI makes it nearly impossible to access your invoices from prior purchases if you cancel your subscription. As HarryBarry suggested, this doesn’t seem legal and OpenAI should know better, esp for being some of the smartest people on the planet 
Lol, this is sneaky 
Thanks a lot
The problem is not resolved. I experienced the same issue. I had a plus plan and when I decided to change my subscriptions i apparently found that there is no such section in my settings.
Uploading: Screenshot 2024-09-18 at 23.08.58.png…
Trying with Chrome and Mozilla
Cncelled my subscription via the help of the support team.
I just wanted to verify the terms of my billing plan and is so infuriating they decided to use such a dark pattern.
If anyone have the direct URL for getttin to such billing plan page it would be handy.
The “My Plan” was just there earlier in the ChatGPT user menu at upper right, and is now gone. A free account has “upgrade plan”, but a paid account, nothing to review at that position.
If you click on the lower-left call-to-action for “add team workspace” (which seems to have dangerous expensive language), you will get to switch between personal and business, and your plan will be indicated by the button you can’t pick.
It’s moved again, Click the lower left to open the plan page. On the screen that shows the plans, you’ll see ‘Manage my subscription’ towards the bottom of the plan features. Selecting that will open the subscription menu
Thanks all!
Effectively, as they have been too lazy, the url
https__pay.openai.com/p/session/live_ requires a valid stripe object to get to the current billing details.
hello. i had the same problem and i solved by clicking on the links inside the emails i received by chatgpt, until i found a link with my subscription and i was able to cancel.
thanks for this! clicking on the link in the initial subscription email they sent worked for me too. finally able to cancel my subscription 
This is super sneaky on OpenAI’s part. I eventually found it under “Add team workspace” on the bottom left and then clicking on “Manage my subscription” in very tiny fonts. Their support team is impossible to get a hold of and kept pointing me to “My Plan” which is no where to be found in my chat interface/settings.
I too have this issue. It’s practically impossible to intuitively find a way to get to a page to manage your subscription or find a tax invoice. Thanks to the hint above I was eventually able to get there by clicking “Add Team Workspace” in the bottom left, then clicking the tiny text “Manage my subscription”.
This is not okay. It seems purposefully difficult, deceitful, and sneaky.
I hae to add my two cents here. I was able to find it thanks to this post, but dear god, this is the worst design ever. Either this is intentional to make it hard for people to unsub or the designers are literally stupid. Just wow.
I absolutely cannot find it.
