What can I do: OpenAI API exceeded current quota? But the limit is still there.

API
1

I upload today my account with $10 and just wanted to play a little. I’m in Tier 1 and according to the Playground I could get access to 4o or 4o-mini. But nothing works. I get the Message: "You exceeded your current quota, please check your plan and billing details. "

The automation platforms (n8n or make) directly throw this error message that there is no limit available. And I can’t test anything on the Open AI Playground either. A simple question like which number is larger also returns an error message that there is no budget.

I’m a little at a loss. Do I have to top up $50 just for a test? Or do I just have to wait?

2

According to OpenAI’s Status site, multiple services, including the Playground, are experiencing issues. Therefore, OpenAI should be aware that the Playground is not functioning correctly.

Currently, the API is not included among the services experiencing problems, but it’s possible that, like other services, the API might also be facing issues.

While I’m writing this reply, there has been an additional message indicating that there are problems with sign-ups.

It is quite possible that the API is also affected, similar to the other services.

3

I have found something else on the dashboard:
If I look under “Usage” when I go via Dashboard and select the Legacy view, no display of the recharge volume appears.

If I look under “Usage” after I go to Settings and select the Legacy view, the display of the recharge volume appears.

Nevertheless, it does not work. Not the Playground and also no query via the API via external services.
Maybe I’ll use a very old account of mine again and top it up with 5 $.

4

You need to actually pay an amount to have as a reserve, the limit is set on the amount of money you already payed.

5

I think this a “fresh account” problem:

I have now used an old Open AI account for testing and topped it up with $5 and it works fine.

Apparently there are problems with new accounts? Is there still a waiting period? And how long is it? Or how do I get the money back, then I would just use the old account.

6

I thought that too until I prepaid an amount and it worked again.

7

Yes, but I paid $10 in amount, just like $5 in the old account. The old account was previously a free account. I have contacted OpenAI Support and hope for a positive response.