Hello, I am desperate to use chatgpt. I tried to signup with my email and it went well until they asked about my phone number. I gave them my mobile number but they refused to send me a code with the following motivation: It looks like this is a premium phone number. Please provide a valid, non-…

Hey folks, closing this for now, please see our help center article here: Phone verification | OpenAI Help Center and reach out to our support team if you have questions.

I received this error also. In my case was because I had registered the phone number already. Check your sms’s app… the messages coming from the bot have the alias " AUTHMSG" I entered another phone number and it worked fine. Hope this solve your problem too.

Same here, new user. Dominican Republic

Same problem here, France… Did not even know what is a premium account. Any chance to avoid that step? Glad to hear I am not alone, at least…

Same problem from Andorra, asking for a non-premium phone number. It’s happening to people who are trying to register for the first time, using their corporate account.

same here in Ireland. I’ve been trying to join for days, but there’s always some issue. very annoying

Same issue, here in Armenia. This is artificial dumbness, I suppose.

Same issue with Lithuanian cell phone number. I’m a new user.

Hi Same issue in Estonia. Im trying to sign in after my e-mail confimration came but not possible. Please can someone fix the issue

I Have the same issue here in Switzerland.

Weird signup Problem asking for a non-premium phone number

ChatGPT

octo3010.cl April 13, 2023, 10:21am 22

Same issue, even tried another number and got the message that my account had been flagged for potential abuse. Trying for a few days now.

Topic		Replies	Views
Your account was flagged for potential abuse Community	117	96125	November 25, 2023
Platform email confirmation not working Bugs account-problem , platform	105	5261	December 19, 2024
My phone number is not a VOIP! API	25	16014	May 2, 2023
My phone number is already linked to the maximum number of accounts API	31	37092	December 13, 2023
I just signed-up and paid, but i got error-429. My limit is still untouched API	93	3898	January 13, 2025

Weird signup Problem asking for a non-premium phone number

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