We couldn’t update your billing plan. If this issue persists, please contact us through our help center at https://help.openai.com.
8 Likes
+1 here - is that a bug or am I doing something wrong?
+1, same here! when it will be resolved
+1 same here! From India, tried with a couple of credit cards, but no luck…
Same problem here…the help center doesn’t even answer me any longer.
It is happening to me also. Seems that this is very common…
I continue to face the same issue.
The subscription api endpoint returns 500 error. The response object is as follows
{
“error”: {
“message”: “The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID req_d5e7a4af6c1551262151f63cb25b2d3f in your email.)”,
“type”: “server_error”,
“param”: null,
“code”: null
}
}
Same here. Just created the account and trying to add the payment method.
+1 from france - same issue for hours now… locking our whole business
Same for me from Germany. Have tried 2 different Credit Cards
The support isn’t answering me about this issue any more. Business from France is blocked…It’s frustrating
+1 happening since yesterday for me. I’ve tried different browsers, devices, networks to no avail.
same issue. any word on what’s going on?
Same issue, I tried tons of working cards, valid on other sites.
Same issue. Not accepting any credit card in India
I think billing is down. I can’t add a credit card at all and the credit card works 100%
Can someone from OpenAI comment??
Same issue. Subbing here.
same issue in Australia , tried 3 different cards and browsers . no luck . Also no respond from support 
-(
Same here from Eastern US.
Same here. Eastern Uunited States.