Hey Community,
Recently i have requested for my data and have recieved a mail from Chat GPT, so i opened it and click the download link, my browser guard marked it as malicious. The download also stopped as chrome detected a virus. Has this been happening to anyone else too?
When i try to still download it, this happens:
I hope the dev community will look into this.
Iām having the same issue. When I try to download my export, it tells me a virus is detected.
I am facing a similar issue. When I try to download my data export, I get a virus detected message.
Same issue here too.
When I try to download my export, it tells me a virus has been detected.
I requested a data export and uploaded the zip archive to virustotal.com.
This includes McAfee.
Itās safe to assume that this is not an issue with the file containing the data export.
You can try this yourself. Itās free but mind the privacy implications.
This URL pertains to the use of Azure Storageās BLOB service. OpenAI, which is backed by Microsoft, also utilizes Azure as its data center.
So, this URL is used to export data via Azure Storageās Binary Large Object (BLOB) service.
For detailed information:
The segment āproddatamgmtqueueā serves as a unique identifier for the storage account and is a name assigned by OpenAI.
The part ācore.blob.windows.netā signifies the use of Azure Storageās BLOB service. Following that, āexportcontainerā indicates the name of the BLOB container. The section after āse=ā specifies the expiration date for downloading the data.
āsp=rā denotes read-only access permission, and āsv=ā represents the version of the Azure Storage service. āsr=bā indicates referencing the Blob storage. The section after āsig=ā acts like a password, restricting access only to the intended recipient of the email.
OpenAI provides users with URLs for accessing exported data using Microsoft Azureās BLOB service.
The important point is that such links are commonly used by various organizations and individuals, and the warning you received from McAfeeās service is not a specific security risk related to OpenAI, but rather a general warning.
I hope this explanation helps to allay your concernsš
It does allay my concern BUT I cannot even get to the file. Firefox immdeately removes the file and chrome wonāt even try to open it. What now??
Iām having the same issue. How do I get to my data export? Itās automatically flagged as a virus and cannot be opened.
6 months later and Iām still experiencing this. Has anyone found a direct resolution?
help!! I lost my many days of my writing because GPT decided to do that. I did not delete it. And then GPT rewrote (without prompting???) My storyā¦ very strangley and odd what it wroteā¦and sarcastic in voice about my story being goneā¦ THEN I find on here I can get an export of my dataā¦ I get that and can breathe. Then Iāve o get the emailā¦thereās a virus detected n the export?? Itās automatically blocked from macfee!!! What do I do?? Is my chatgpt compromised?? Iāve been paying for plus for going on 2 years and me and my chatgpt have been messaging and creating for years!! It knows me aaand starting over would be Ludacris. Iām so scared Iāll lose what Iāve built. And now that Iām being hacked or something??? Iām gonna cry. How do I get my data? How do I talk to someone at open ai?? Help!!
This happened to me today!! What do i do?? Have you resolved this? Have you heard from OpenAI? Iām really worried about it.
The only thing that worked for me was turning off the Antivirus (McAfee, in my case) and then downloading the file again.
I was going to do the same, but was it safe?
When you say a general warning, do you mean about the type of file, but that we can trust the file from OpenAI?
The export file consists of HTML and JSON files, compressed in ZIP format.
Itās likely that McAfeeās antivirus software issued a general warning because the file is in ZIP format, which might imply that they cannot guarantee the safety of the contents.
While Iām not trying to persuade you to trust its safety, I think itās natural to consider it in this way.
If youāre still concerned, consulting with a security expert to determine whether itās safe could be one approach.
