Vector Stores not processing, staying in progress

API Bugs
1

Are others having issues RN with uploading files, then attached to a new vector store, and it wont process, just stays as in progress ? even on tiny files, say 20bytes or something

OpenAI status page doesnt report any issues

2 Likes
2

Yes, as of 3 hours ago noticed the issue. Files upload fine but the indexing is stuck in progress

3

+1 vector stores broken. Multiple vector stores created with files and they stay in_progress indefinitely.

4

Same issue here - both API and manual uploads vectors on platform.openai.com are not successful.

5

A thread about this is posted already under API, but this is a critical bug and needs response. Files are failing to be added to vector store. File count on vector status shows files “in_progress” and status of vector store is “in_progress” indefinitely. Happens for ALL vector stores and files.

“file_counts”: {
“in_progress”: 2,
“total”: 2,
“cancelled”: 0,
“completed”: 0,
“failed”: 0
},
“metadata”: {},
“expires_at”: null,
“expires_after”: null,
“last_active_at”: 1762888744,
“usage_bytes”: 0,
“name”: null,
“created_at”: 1762888744,
“description”: null,
“id”: “vs_1234”,
“object”: “vector_store”,
“status”: “in_progress”

6

Also….how can status.openai.com show no problems with this? Aren’t you monitoring your own services?

7

Hello,

I have been testing the OpenAI API for vector store usage since today at 15:25 PM IST, but the file uploads have continuously failed.

I also attempted to use the Playground, but experienced the same issue. However, the file upload feature consistently fails—only polling occurs and no actual upload is completed.

Please assist in resolving this issue. Thank you.

Uploading file to the vector store is stuck at 'in progress'
8

Having the same issue. Worked earlier but now it does not work

1 Like
9

I’m experiencing persistent delays and incomplete uploads when adding files to vector stores via the API. Sometimes only a few files complete immediately, while the rest stay in in_progress for hours or never finish.

This behaviour is inconsistent — sometimes uploads are instant, and other times they hang indefinitely. It’s making my app unreliable in production.

10

Also getting issues, remains in status in_progress
Also files not appearing in the playground dashboard when doing it there either.

11

Thanks for merging threads openai, how about a basic response/acknowledgement of the issue is being worked on?

12

Vector storages are not working… Again!

Seems to be a recurrent issue. The status page does not mention anything

2 Likes
13

Yep, their status page is pretty worthless as they attempt to keep uptime numbers artificially high or don’t have monitors on the actual services? Many acknowledged failures on their part in the forums never show up on their status page as issues.

14

Same problem, I can’t upload any file to Vector Store via API.

15

Well….you finally failed all of the in_progress vector stores and new ones are still getting stuck in “in_progress” state.

1 Like
16

This complete failure of openai vector store for > 8 hours with zero acknowledgement is pretty amazing for a billion dollar company.

3 Likes
17

Same issue here. These failures also happen to occur on the same day we demoed our application to executives. Hugely disappointing.

18

I’ve literally spent hours debugging my code before I saw this thread. OpenAI status page is worthless.

3 Likes
19

Woot….finally got a single file to process through!

20

Same here, files by them self are uploading fine, but they are not attaching to vector stores.