Urgent: Can't pay $36000 invoice. Bank card daily limits

API
1

Hello community,
Our company received an invoice $36000 for March, but we can’t pay it because the daily limits for bank card. Our bank can’t increase the limits.
How should we resolve this?

2

I would contact help.openai.com for billing support.

3

I already contacted. But they don’t respond. And soon they will try to charge again and it will fail and they will block our API.

4

We can’t help you here, normally it takes one too two weeks to get a response from help.openai.com. You can look at other banking options and see if you can get one with a higher daily limit.

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5

You can also try sales@openai.com, if you haven’t already.
Maybe inquire about a Enterprise account with them since you should be able to meet most of the requirements with that monthly spend.

Good luck and keep us posted!

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