Unable to upload pdf file in ChatGPT 4.After signing into ChatGPT 4 and attempting to upload a PDF, I keep encountering an error message saying, “Unable to upload pdf file…” This issue persists even though my internet connection is stable, which I infer from my ability to access other sites without interruption. My trials spanned PDFs ranging from 300kB to 3MB, all resulting in the same upload error. I would appreciate assistance in determining the root of this problem. Thank you!
I’ve seen similar topics elsewhere and got curious, so I tried it out with a free plan account. But on my end, I was able to upload and explain the contents. The PDF is from arXiv.
It seems to be an account by account issue. On my plus account, it does not work, but when it’s on another account, it does work with the same PDF. Side note, but I’m also seeing the number of people getting the error increase by the day, I don’t know why. A coupled days ago, only a couple complaints, but now it seems to be regular.
I’ve had the same problem for five days in a row. I don’t understand why I can upload PDFs with a free account but can’t do the same with my ChatGPT Plus account!