I’m shocked, and I also see in the neighboring topic that this issue has been affecting some people for over a month, since November 17. This could be a widespread, persistent problem. Downdetector shows an issue, but it’s not very significant. It should indicate a larger crowd.
It’s frustrating when you’re paying for something and can’t use it, especially with no support available.
OMG i thought I was the only one. I can’t login either. What’s going on? I hope they fix it soon. I’ve got important work to do.
I have the same issue. I also tried activating multifactor via a logged in device (that went ok), but the login on the new device continues to request a code (not) sent to my email
Indeed, I am also getting this issue…
Same here, I was working on big project and suddenly couldn’t do anything anymore.
same here
I tried many times with no luck
I am still facing the same issue, no verification code received. My account is registered with an @icloud.com email and I am not recieving any emails in my inbox nor in my spam folder and unable to log in to use ChatGPT.
EDIT: 8hrs later I just received a bunch of codes…
The email confirmation from OpenAI simply doesn’t work. It says the email has been sent, but that’s not true. I’ve tried from four different browsers. Creating a new account isn’t possible either, as the email never arrives. The same issue occurs with password recovery. I’m surprised that Downdetector isn’t reporting a widespread issue. I have a paid account, which is now unusable because I’m locked out. Unbelievable.
Same here. I agree, unbelievable.
My openai account email is a Gmail account, and i’m only having this issue on an iPad. My guess is this is an issue of the chatgpt app for iOS. Please solve.
Same for me. Email never arrives.
same here. Can’t get verification or password reset link email…
same here. it did work fine yesterday
same issue here… this is affecting work
Same issue! I haven’t received the email at all. What to do?
Exact same issue. Just logging this to add to the fun.
Exact the same. Whats goin on&
ChatGPT is on strike, its overtime has not been paid
Same issue here. Should be able to log in and use a PAID account
I also have been having problems in getting a code via email. Oddly enough, I had set up 2FA using the Google Authenticator, but it chose to ignore that and fall back on sending a code via email. (Allegedly, because I’ve yet to receive such a code. There’s nothing in my spamtrap nor trash.)
Ironically, I use 2FA via the aforementioned Authenticator to access this resource. 