When I try to log into any account using the Android App, the following error message appears:
I have really tried EVERYTHING:
Here is the about device page of my phone:
I have a few questions:
The model number is RMX3562_14.0.0.100(CN01) and the phone came with google apps pre-installed.
The weird thing is, that the ChatGPT app worked great until a few weeks ago… then I kept getting connection errors trying to use it and after trying to logout and log back in, I have been stuck at the current error message.
Here is the screenshot you asked for:
I can record a video too, if that helps.
I have same problem in Realme Q5 Pro. Can not login with any methods. App was still working some weeks ago. And 1 day I can not login again after logout. I tried uninstalling and restarting Google Play Service, clearing all data of GG service, but still can not use this app.
has anyone solved it? I have the same problem.
Is it possible that no one has a solution? I have the same problem, i have a Realme 8 pro
I solved my issues with the same error on Android by doing the following:
Clearing cookies and cache in Google Chrome through the Chrome settings.
Clearing the cache of the Google Chrome app in Android (App info).
Clearing storage and cache of the Chat-GPT app in Android (App info).
Changing the default browser from Chrome to Firefox in the Android system settings (Settings → Apps & Notifications → Advanced → Default Apps → Browser App).
I’m not sure which step did the trick since I didn’t check in between, but if I had to guess, I’d opt for the default browser setting.
I hope this helps some of you.
Same Problem with Infinix Hot 10s
Safety Net Passed Not Rooted Devices And Stock Rom Also
Same problem with Redmi 9C
I have also tried all the steps in this thread as well as other sources, nothing changed, still can’t log in while in the app, however it is noteworthy that the browser version works jus fine even on the phone.
But I have to say this is really annoying.
Same pesky error message here on a brand new Google Pixel with Android 14
Same error… Samsung Galaxy S22 Ultra. Can’t use the app at all. I am caught in an endless loop of login/Continue with Google. But, it NEVER logs in to the app.
For my case, it seems to be resolved.
I tried to open chatgpt.com on mobile Chrome browser. Then sign in from the browser which redirected me to the app and somehow it succesfully logged in. I solved it by accident lol Hopefully it might work for others who’ve been facing this issue.
Same here I think it might have been after updating to the latest version yesterday.
If you’re trying to access the ChatGPT app on Android and getting a login error like this one:
“Something went wrong. Please make sure your device has the latest version of the Google Play Store. d27d769c-ed70-4e5e-965f-e608dc9a582 e, (-1)”
Here is a working fix.
Make sure you have the latest Google Play Store version.
Go to the Play Store > Your Profile > Settings > About > Update Play Store Version.
Make sure you have the latest ChatGpt version downloaded.
Go to Settings > Apps > ChatGPT > Clear Cache AND then Clear Storage
(If still not resolved…)
That should fix it.
Hopefully this helps someone 
Credit: A Reddit post
I’m also experiencing the same issue suddenly since yesterday (8-Sept-2024) on my S22 Ultra. I’ve tried everything mentioned in this document, but nothing has worked. Meanwhile, ChatGPT is working fine on my old MacBook and an old Redmi mobile (Redmi Note 10 pro).
holy it works immediately,thanks a lot
what works for me is to exit the beta program of chatgpt from google store.
Suddenly not able to log in on Android app for Samsung Fold6 . I use regular email, password and it works in browser just Not app.
Message:
“”
Etwas ist schiefgegangen. Vergewissere dich,
dass Datum und Zeit deines Geräts korrekt
eingestellt sind und deine Internetverbindung
stabil ist. Starte die App dann neu und versuche es erneut.
“”
Nothing suggested already would work. What kind of trick is this? Tried default browser in android to change…didnt do trick.
