Unable to generate word document and download link with custom GPT

I have a strange issue with a custom GPT. If I request a word document and download link an error is indicated. If I pivot to a standard chat it works. Not pointing fingers but maybe there is a throttle on certain features for custom GPTs?

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Hi @william.o.ferguson

Have you tried any troubleshooting steps

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Thank you for the reply and I have attempted the troubleshooting steps. The odd point is that document generation works from a standard chat but not my custom GPT chat. Thanks again for the reply.

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Having the same issue. Tried to have it create documents by giving it “liberty” to interpret that command, and by giving it specific direction (e.g. RTF, txt, docx). No go. They all fail.

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I am having the same Issue. Best I could do is to ask gpt to write the python script and then run the script on the local machine and retrieve the document.

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Having the same problem. Can create Word document in a normal prompt but not a Custom GPT.

Very frustrating. The link it creates is to a ‘View Analysis’ popup.

Has anyone got this working?

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I have the same issue. In fact, it’s now stuck analyzing.

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For this to work you’ll need to enable code interpreter as it’s off by default (but if you do, other users may also download the contents of your knowledge files)

Once updated try this prompt:
Generate a .docx file containing this content: [insert content].

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