Unable to delete Assistant Support Files

Community
1

Hi,

From playground, when I open the vector store from Assistant Support Files under File Search then list of files gets display. But If I try to delete files from the vector store then files are not getting delete. Only loading spinner gets displayed.

image

Thanks,
Sagar

2

Welcome to our community!

The screen you mentioned appears when you click on the vector store ID under the file search toggle on the Assistant page in Playground.

In my case, the loading spinner does not appear when trying to delete items individually, but even when deleting from the vector store, the file itself is not deleted.

If you want to delete files, I recommend going to the Storage section of the Dashboard, selecting the files you uploaded from there, and deleting them.

3

Thank you for clarifying. So individual files can be deleted from Storage section but can they be disassociated from vector store? Or an Entire vector store must be deleted to remove a file from vector store?

Any idea what causes the file use error message in vector we see in Playground?

Thank you.

Best,

Dhimant

4

To disassociate individual vector data from the Assistant, you should normally be able to do so by following the steps shown in the screenshot.

However, if you encounter an error, you can go to the “Dashboard” screen, find the matching vector store ID under “Vector Store” and delete any unnecessary vector data within that store.

This will remove the data from the vector store and, as a result, disassociate it from the Assistant using that vector store.

Also click on the icon that represents the vector data of the assistant and click on the mark in the upper right corner that appears, it should take you to the screen of the associated vector store.

A user interface displaying a list of files with their upload dates and times, along with options to add new files, and a highlighted button for expanding the view. (Captioned by AI)
A user interface displaying a list of files with their upload dates and times, along with options to add new files, and a highlighted button for expanding the view. (Captioned by AI)526×703 27.2 KB

A dashboard interface displays storage details for vector stores, including file information, usage statistics, and attached vector data. (Captioned by AI)
A dashboard interface displays storage details for vector stores, including file information, usage statistics, and attached vector data. (Captioned by AI)1841×910 94 KB

While Playground is a visually convenient environment, occasional issues with the WebUI can occur.

I have not been able to confirm such an error on my end, and unfortunately, the only idea I can offer is that it might be related to some browser issue or a problem with the browser’s network connection.

I hope that this will be of some help to you :slightly_smiling_face: