I am trying to create an account for the university I work for and when I do, it gives me an error stating:" The phone number is already linked to the max number of accounts."
In the help documentation, it states I can have two accounts associated with the same phone number but it is not allowing me to register a second account with my cell phone number. I currently only have one account using that number.
I am trying to develop a chatbot for the university and need to sign up a separate account with their billing info, outside of my personal account. The university I work for only has landlines so I am unable to use a different number. Please advise on how to move forward with creating the additional account.