I have the same issue for last 2 days with PRO account, support isn’t working on this problem, they just wrote me await…
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Had same issue till make hard refresh cmd + shift + R
It helps me, now works fine
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@stre What other steps you have done
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also gettingt his. what’s the solution
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where do you open a request? can’t find it
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For everyone that is confused about how to open a request or talk to the Help Desk team, you can try to click the bubble notification on the down-right side of the screen in help.openai.com. When you first ask a question, it would be an AI that would respond to you, just give it a prompt that you want to talk to a “real person” or the open AI team for help on this issue.
I’ve just send mine, hope they would respond to it
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still waiting for a reply… 2 hours later. it seems it’s just an empty box, no one is there
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Same exact thing is currently happening to me, I’m surprised by how many people are experiencing this issue. Also there’s no reported outage on their “status page” so it seems ChatGPT is supposed to be working well. It says “We’re fully operational
We’re not aware of any issues affecting our systems.” I already went to the OpenAI Help Center and contacted them. I sent a screen recorded video of what was constantly happening and answered a few questions as well. But the person I was contacting suddenly went offline without saying anything and I’m still waiting for the problem to be solved. I think they automatically assume we only use ChatGPT on one device and any other device else is considered suspicious for some reason. I hope they fix this problem soon.
Same. I’m just going to make a different account at this point 
Update : I have asked for some help from the Help Center. They are giving a bland feedback just how the guides in Help Center are. Even after a follow-up question, and how i have said i had done everything per suggested, they responded to just follow the measurement that have been given.
It’s frustrating
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Does anyone know how to fix this? I’ve tried following all the instructions, but it didn’t work and I don’t have the account PRO this is happening in account Free (sorry for the possible bad English)
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Same issue unable to use all models
I also have same issues, and I contacted openai with email for multiple times. But they just said, “Please wait”. I waited, but for two days, the model access keeps turning on and off. openai’s behavior is very wrong.
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Is this still not fixed? I think we should use another AI.
I 've just renewed my subscription and got this issue after a few days. Maybe using another AI platform is the solution.
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how tf is this possible. i pay and my account is frickin blocked
I have been getting the same error for one week. I have secured my account multiple times, but the problem still exists. Can anyone tell me how to connect to a real person in support? I just get an answer from AI.
YES i did, for detail guide i shared all process in my blog
featurepakistan . com / how-i-fixed-this-model-is-unavailable-until-your-account-is-secure-chatgpt/
YES i did, for detail guide i shared all process in my blog
www . featurepakistan . com / how-i-fixed-this-model-is-unavailable-until-your-account-is-secure-chatgpt/
Following. I also have this issue. It started for me today. Support will not get back to me either. I’m also a Plus user. Very frustrating! Anyone have an update?
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