Dear OpenAI Support Team,
I am writing to request urgent assistance with my OpenAI account. I am currently unable to log into my account, despite having an active subscription, which is still being billed. It appears my account is no longer recognized, yet payments continue to be processed.
I have tried to reach support multiple times over the past month without any response. This situation is becoming increasingly frustrating, as I am unable to manage or cancel my subscription without access to my account.
Please assist me in resolving this issue as soon as possible.
Thank you for your attention and support.