Hi, is there any other way to contact support? It’s been a month since I created my account and added $60 to it. Normally, the upgrade to Tier 2 is done automatically, but it still hasn’t happened. When I contact support via chat, they say it needs to be checked by the internal team, but it’s taki…

Still Waiting: A Month-Long Delay in Tier 2 Upgrade

maryame_hmani July 11, 2025, 9:11am 5

Thank you, I will try this

Topic		Replies	Views
I am still stuck in tier 1 API	16	2564	July 4, 2024
Does not upgrade to tier 2 API account-tiers , api-usage-tiers	7	316	March 9, 2025
Move from Tier 1 to Tier 2 API	3	2206	June 28, 2024
My usage tiers didn't upgrade API	13	3296	February 20, 2025
Usage tier free to tier 1 API	19	8666	September 5, 2024