I have spent $100, which has already been a month, but I am still in tier 1.
I’ve gone through the help chatbot, but it would not help anything, but rather generate an automatic response that is irrelevant
I have spent $100, which has already been a month, but I am still in tier 1.
I’ve gone through the help chatbot, but it would not help anything, but rather generate an automatic response that is irrelevant
Hi! Welcome to the forum!
I can’t actually help you, but I’m just curious: how much of that did you actually spend? (I’m assuming it’s prepaid)
We spent more than $50. So I should be at least in tier 2…
The official description regarding tiers states the following:
Tier 2 | $50 paid and 7+ days since first successful payment | $500/month
Has it been more than 7 days since you created your account?
Additionally, the graduation from tiers can sometimes be delayed.
Its been 2-3 months… so taking this long seems abnormal
I know it’s just a coincidence, but when I angrily said to ChatGPT,
“How much do you think I’ve paid so far!” a few minutes later, I got a notification that my tier had been upgraded, even though I hadn’t actually reached it yet, lol.
The most direct way to contact a “limits” team would be through the limits page of your account.
At the very bottom of the page is a request form. You can pick the category needed along with a message “request my tier 3 take effect - from my $100 paid over a month ago that meets those requirements!”.
If you clearly meet the criteria, it should be accepted.
A reticent attitude will not get your point across, so be bold and courageous!
I don’t see any request form from the website…
If I am not wrong, I believe they retired the limit increase google forms…
I’m currently in Tier 4, but what do you really expect from being on a higher tier? Apart from the spending/requests per second limits, the performance is the same, with the same bugs, latency etc There is no magic.
I’m sorry for the misinformation, and OpenAI’s lack of an easy fix.
It appears that a link below “next tier” for “Request an exception”, that pops up a dialog, only appears at a higher tier, so you don’t have that easy way to send a message to get a fix.
You might prompt the tier system into another automatic recalculation of tier now that your first payment is old, by paying in another $5 of credit. $105 = well into tier 3.
I added 10 dollars, and instantly i am in tier 3
Thank you so much for the help!
Same problem here, solved by adding $5 more.
I have topped up $55 initially a week ago, but it did not switched to tier 2 until I added more credits.
Looks like a lazy refreshing stragegy.
Hi, related to this topic.
i just spend more than $50.
and my last payment is end of May.
But, my account still in Tier-1.
Can some one help me please?
If you’ve waited long enough, you’ll need to contact help.openai.com
Hi, solved.
I just follow the step that describe in this topic “my-usage-tiers-didnt-upgrade”