I created an OpenAI API account and have so far added $5 in credits twice. I have also actually “spent” $5 in credits. However, I am still stuck in the “Free” tier. I have met all the criteria to be Usage Tier 1. This makes no sense. I have logged out and logged back in. Still stuck in the free tier…

Hello, The broader issue has now been resolved. If you're still encountering any problems, please don't hesitate to reach out to us at support@openai.com .

Still stuck in free tier after adding credits

API

dave.byard April 27, 2025, 11:40am 8

I am having the same issue @vb had resolved months back regarding the Free Tier. I’m stuck in the free Tier even though I have purchased $15 in credits and used over $5 of those.

Mod edit: Referencing the following post

3 Likes

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Still stuck in free tier after adding credits

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