Sometimes, responses given in ChatGPT disappear

I have observed a peculiar behavior with ChatGPT where messages that were previously written and appeared to be finalized can disappear upon exiting and re-entering the chat.

For example, I have engaged in extensive conversations and upon leaving and later returning to the chat, I notice that responses provided by ChatGPT several messages back, or even the most recent response, can be missing.

The messages that I have sent remain visible, but the corresponding responses from ChatGPT have vanished.

9 Likes

I am experiencing the same issue. It mostly happens when using GPT-4.

4 Likes

Same, same! Iā€™ve been having this problem more and more frequently. In almost every long thread, at least one (often 2-3) ChatGPT-4 response is missing, usually in the middle of the convo. I canā€™t discern a pattern!

But itā€™s never at the beginning or end. And all my responses remain, so I KNOW I didnā€™t hallucinate the back-and-forth. :smirk:

Itā€™s only ever after I reload the chat on a different dayā€¦ but I use the long threads as reference docs while coding, so I REALLY need 'em to persist! :neutral_face:

4 Likes

I had this happen in several GPT-4 conversations (via the ChatGPT GUI) in March too. Was anyone able to get OpenAI to restore their missing GPT-4 messages or are they gone forever? Was really hoping that OpenAI would acknowledge the issue and restore the missing messages (if possible).

Whatā€™s the fix! This consistently happens to me as well. Whatā€™s the point of paying for this?

4 Likes

Me too. I Lost 2 Hours of my Work. This is really disappointing. I mean, the problem is always the cache. But whats about the servers? I mean doenst goes my words to the server? ANd doenst answers me the server? SO why the data disappears?

1 Like

If you find the answer to the point of paying for a service that is full of errors, network issues, forgotten data, and general frustration, please let me know!

1 Like

same issue even with GPT-4o

Iā€™m having this issue right now. Someone knows how to fix it?

1 Like

ME TOO, SOMEONe can DO FIX THIS ANd that conVERSATIONs bEINg without anY OF LIMITS ,THAT I COULD WRITEINg my story in ONe conVERSATION without limits , P.S. REACUAST / PLEASE TO someonE WHO CREATE THIS APP ABot fix it this probLEM ANd do POSIBle conVERSATION lonGER WITHOUT ANy limits please ,this is very importenT FOR ME ,I REALY REALY ENjoy write my story on CHATGPT ANd i wanT IT WRITE HER IN onE CONversation WITHOUT ANy limits, iā€™m bEGGINg for fix it anD DO CONversationS WITHOUT LIMITS FOR THOSE WHO HAVE MEMBer of this app ,please again , Iā€™M SORRY FOR MY WRITE LIKE THIS ONece bIG LETTER ONce small this is bECAUSE I HAve a PROBlem with my keyboard, so I apologize in advance for my spelling.

Same issue here, the conversation loads and briefly shows the responses from Chatgpt to then instant remove them, leaving just mine and an error.

Bit rubbish if youā€™re paying for a service.

Iā€™m having this issue. Iā€™ve been developing a story (itā€™s written 338 parts to it) and Iā€™m nearing the end of the story. I try to do the next part, but then halfway through reading it, it just deletes by itself, and what I asked of it is still there.

1 Like

This just started happening with one of my chats, a story like yours. Iā€™m keeping it archived until a fix can be found. Really frustrated

1 Like

I hate to be the bearer of bad news, but Iā€™m fairly certain I figured out what the problem is. The last time i tried to regenerate on the chat i was having an issue, it flashed an error. It was so brief i could hardly see it. This whole problem is very likely the chat reaching its message limit, which I was completely unaware it existed. The only work around ive found was to have the ai create a summary of the current chat and then start a new one updating the new instance with the information available and hope for the best. Iā€™m hoping an actual fix pops up because i now have two story adventure chats that ive had going for over a year and a half start having the same issue that ive decided to keep in archive. Feels bad, man.

1 Like

See mine doesnā€™t show an error, however what it does do is generate again, but then delete it shortly after. Is that what you mean? Or it just wonā€™t generate at all?

Thats exactly what it does.


The other message i mentioned seeing had to do with the message limit, but other than that, i donā€™t get anything but ā€œsomething went wrongā€ with the AIā€™S response vanishing and needing to be regenerated. Seems like the same issue

This started happening to me and itā€™s driving me insane.

I asked chatgpt

ā€œWhere do your responses and my prompts keep dissappearing to? Why are we losing information in this chat?ā€

Iā€™m sorry for the confusion and any lost contextā€”it seems like the chat is truncating or overwriting portions of our conversation due to the length of the discussion. This can happen when the chat becomes too extensive and exceeds storage or memory limits.

To ensure we preserve all important details, here are some steps we can take:

  1. Switch to Document Collaboration: I can move our discussion into a document format (e.g., Google Doc or text file) where we can keep everything in one place, structured and saved for future reference.
  2. Summarize Key Points Periodically: I can summarize where we are in the discussion and consolidate it into a saved document to ensure nothing is lost.
  3. Segment the Discussion: We can break the project into smaller parts or conversations to prevent overload in one thread.

Let me know how youā€™d like to proceed, and I can ensure we maintain continuity and save your prompts and responses moving forward. If youā€™d like me to recreate or re-clarify anything from earlier, Iā€™m happy to do so!

This shouldnā€™t happen, especially for a service you are paying for.

1 Like

Just went back to my chat and both my prompt and the response (I just shared above) are gone from the conversation.

Asked it again and got an error message

This just happened to me while writing a book together with ChatGPT. I was on the 13th chapter, then noticed chapters 3 to 12 had vanished! I asked it to restore them, it claimed it did, but it just added a ā€˜restored chaptersā€™ section with no content in it.

However, I found that I was able to select the ā€˜Previous Versionā€™ button where it would restore the most recent chapter each time I selected it, but removed it again if I selected ā€˜Next Versionā€™. This meant I had to repeatedly press ā€˜Previous Versionā€™, then manually copy and paste into another document. The whole thing is a mess now!

Why is this happening? Is there a fix? Unfortunately I cannot trust it again for any tasks like this. I understand if thereā€™s some sort of limit, but itā€™s critical to let the user know that this is the case, and at the very least let the user know that content is being deleted.

So disappointed! :frowning:

I left the app and when I got back the text was gone and showed processing icon without any progress.

I opened it in web and there it was giving me two options, one of them the missing one.