Search magnifying glass in the left sidebar not available

Dear,

I have noticed over the past two or three days that the search magnifying glass in the left sidebar has disappeared.

(it is supposed to be available : https://help.openai.com/en/articles/10056348-how-do-i-search-my-chat-history-in-chatgpt)

Thank you.

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Hi @dimitri.missentos :wave:

Welcome :people_hugging: to the community!

The issue could be caused by cookies or browser extensions. You may stop extensions and clean browser cookies. You might try using a different web browser to test it.

Workaround:

On PC: Press Ctrl + K

On Mac: Press Cmd + K

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I have cleared the cache on another browser and the problem still persists. Please look into it.

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I’ve encountered the same issue. I tried using the shortcut (Ctrl + K), clearing my browser cache, and even more drastic measures, such as switching devices and browsers, but nothing worked. It seems to be an account-specific issue, as I logged into my girlfriend’s ChatGPT account on the same devices, and the search icon appeared normally.
P.S. I have always been a Plus user, and my girlfriend’s account is also a Plus user. However, I recently upgraded to Pro, which interestingly coincides with the appearance of this bug.

The OpenAI help page How to Search Past Conversations suggests using ctrl + k on PC and cmd + k on Mac, but these keyboard shortcuts don’t seem to be functioning as expected.

I tried following combination, and it worked on Windows, but I don’t know what is the combination on macOS.

Ctrl+Win+k

PS: Keyboard should be in lowercase mode.

I’m having the same issue. cmd+k just gives me a new chat

2 Likes

Have you tried this combination:

ctrl+cmd+k

Ctrl+Win+k doesn’t work for me. Tried upper/lower case, on Chrome/Edge/Windows desktop app, none worked. The thing is that the “search magnifying glass icon” simply doesn’t exist in the UI.

I’m seeing the same issue with MS Edge on PC. I might be missing something. I have had the magnifying glass and have been able to search my chats before. I have an active Plus subscription. Search shows up on my iOS app. I’ll keep looking at my browser config and try to report back.

I tried playing around with site permissions at allow all and also allowed all cookies, but I think there’s something else going on. Search is working on iOS though. Interesting situation. I might be able to test another browser on another machine later.

Same issue here too. Ugh!

same problem here, just happened today

Hello @polepole ,

Thank you for your response.

To be honest, the function reappeared today without me performing any “browser cookies cleaning” operation.

On PC, Ctrl+K does something else, if you want to clear the browser cache the shortcut to use is Ctrl+F5 (force the browser to retrieve the webpage from the server instead loading it from the cache)

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Same problem for me.
I tried differents browser and Ctrl+F5, Ctrl+K, with no luck

It doesn’t work in my case, I’ve cleaned cookies

I’m still experiencing this issue. I’ve cleared cache, and used different browsers in private/incognito mode without success.

Update: It’s now showing.

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Yep, same issue. I see it for a split second at random times, it disappears before I manage to click on it.

I tried different browsers, incognito/private mode. Same issue.

Same here. It’s been happening for a few weeks now. I’m on the plus plan as well.

I’m have the same issue. I am a paying Plus customer. I also don’t have the magnifying glass for searching chat history; and I see know way to enable it in the settings. Can someone from Support help?

Hi there!

The developer forum is not the correct place to report issue s with ChatGPT, if you visit help.openai.com and make use of the support system (icon in the bottom right corner) and let the support team there know of your problem you will get the quickest support.