Read Aloud is Gone on Web & Windows—Still Works on Mobile. Why?

Read Aloud has been silently removed from the CHATGPT website and Windows app, along with the entire speech settings menu. However, it still works on mobile. The OPENAI status page says the issue is fixed, but these features are still missing on desktop.
So was this a bug, or was this an intentional removal?

The image shows three icons: one for copying, a crossed-out eye for visibility toggling, and a refresh symbol with an arrow. (Captioned by AI)

2 Likes

Does anyone with a Workspace account face the same issue?

i have the teams plan and have the same issue, it looks to still work in plus

1 Like

Here’s the official response I got from OpenAI regarding Workspace issues:

  1. Read Aloud Feature and Speech Settings
    We understand how important the ‘Read Aloud’ feature is for many users. The issue you described, where Workspace users seem to have lost access to this feature, is not intentional. It appears to be a bug or an oversight during recent updates.
  1. Workspace Subscription and Chat Transfer
    We’re sorry to hear about your decision to cancel your Workspace subscription, but we completely understand your frustration. Regarding your request to transfer chats back to your private account, we would like to inform you that merging your account is permanent and cannot be undone.
  1. General Frustration with Bugs and Prioritization
    Your feedback about feeling that free users are prioritized over paying users is deeply concerning to us. We want to assure you that this is not our intention. We’re actively working to improve the stability and reliability of our services across all plans, and your feedback helps us identify areas where we need to do better.

This just confirms what I and many others have noticed—Workspace (team accounts) are treated worse than free or Pro users. Read Aloud got removed for Workspace users, but not for free accounts. There’s no way to transfer chats back to a private account, even though moving to Workspace was instant. Workspace users can’t even export their own data. OpenAI never warned users that transferring to Workspace is permanent, nor that you’d lose export options. And now the only solution they offer? Manually copying every chat.

If you’re a paying Workspace user, you get fewer features and more headaches than free or Pro users. Anyone else experiencing the same? Let’s make some noise about this.

I have same issue! Do we know if a fix is expected soon?

1 Like

Same question, looking fwd to update I really relied on Read Aloud fcn on web.

I pay a subscription £19.99 to chatGPT, I’m dyslexic and the read out loud Was so great for me but they’ve taken that away. That’s not fair. I’m cancelling my subscription as well even if it’s a bug why are they not fixing it straight away? What kind of bug takes away a feature so important?