Hello, I’m sorry if this is not in the correct place, but this is the best I could find. I was charged when adding to my credit balance (showing up on both on my bank statement and billing history) but it did not provide me with the credits. I’ve attempted to use the key thinking maybe it was just a…

Purchased credit balance and was charged, but didn’t receive credits

keremsrtn May 17, 2025, 9:01am 7

We have the same issue, and I have to add credit otherwise our systems will stop

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