Problems in create an Action

GPT builders Plugins / Actions builders
1

Hello OpenAI team and community,

I’m a Brazilian user and an early adopter of GPTs with a strong interest in building practical and impactful tools using Custom GPTs and Actions.

However, I’ve been facing a persistent problem for several weeks:

Here’s a summary of what’s happening:

  • The “Import from URL” button does not work — it shows no feedback, or fails silently.
  • There is no visible option to upload a .yaml or .json file, even though documentation says this should be available.
  • The “Paste raw text” option often throws errors like “Invalid OpenAPI schema”, even when using validated and working specs (e.g. Petstore variants).
  • No way to test or activate functional Actions unless using one of the built-in examples.
  • The “Privacy Policy” field only accepts URLs, which is fine, but the UI offers no guidance when the import fails.

I’ve tested:

  • Clean OpenAPI 3.1.0 specs
  • Functional examples used by other developers
  • Multiple browsers (Chrome, Firefox, Edge)
  • VPNs and different IPs (US included)

Still, the same issue persists — it seems to be a regional limitation for accounts in Brazil, and maybe other regions outside the US.
What does work:

  • GPTs with Actions published by other users can be used normally

  • The Petstore example works

  • I can create and configure GPTs without Acti

  • What I’m asking:

  • Please confirm if this is an acknowledged regional limitation

  • If so, is there an estimated timeline for when it will be fixed or opened globally?

  • Meanwhile, is there any known workaround or whitelist request we can submit?

I’m really passionate about building GPTs with real-world functionality (like legal research, travel planners, etc.), and the lack of Action support is a major blocker right now for developers in Brazil.

Thanks in advance for reading and for all the amazing work you’re doing.

Kind regards,
A committed GPT builder from Brazil :brazil:

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