Privacy Concerns Regarding Access to Prompts/Chat Logs in Custom GPT Models


I would like to inquire about the extent to which creators of custom GPT models can access the prompts or even the entire chat logs of users utilizing these models. Are these details accessible to the creators, and if so, under what conditions? Are there specific privacy policies that apply in this context?

Thank you in advance for your clarification on this matter.

Hello, GPT builders can not access your chat logs or prompts.

Suppose I have published a Custom GPT and would like to know if and how, as the creator, I can receive feedback or statistics on the usage and satisfaction of users with this GPT. Are there specific tools or methods that provide insight into user interactions with my Custom GPT to improve and further develop it, without violating privacy?

Yes, they are planning on releasing more features, but currently, you can see how many conversations have been started with your GPT and people can send you feedback on your GPT. At the moment, there aren’t many features, but they’ve mentioned plans to add more, such as reviews.


In addition to @grandell1234 's excellent response I want to add some clarification: before the store launched there was a time period when the creators were able to β€œset” if the conversations were shared with themselves but this has been removed.

The store is currently rolling out and OpenAI is working on all the feedback of the initial rollout. Stay alert as changes can happen quickly.


I have previously mentioned following concepts in other posts, and they extend beyond the scope of currently published Custom GPTs. Yet, it seems pertinent to discuss them again in this context. I believe there are a few key features missing to enhance the user-friendliness of Custom GPT significantly. These include:

  1. The capability to upload user-specific knowledge, allowing the model to leverage both user-specific and Custom-GPT-specific knowledge. Configuration instructions should be able to target either category of knowledge. Importantly, user-specific knowledge must remain concealed from the GPT creator, while GPT-specific knowledge and instructions should be kept hidden from the user. An advanced feature could be enabling users to create their own configuration instructions.

  2. The introduction of Custom-GPT-specific buttons for modifiable prompt text modules would be beneficial. Unlike current start buttons, which send prompts directly for responses, these buttons would allow users to edit the prompt text before submission. Each Custom-GPT-specific button could have a checkbox at the configuration-instruction level or even at the user level, specifying whether the text can be edited after pressing its button or if it is sent directly for execution. Proposal: Left sidebar as now (GPTs and chats); middle column current chat as now; right column for permanently available action buttons (Custom-GPT-specific buttons like: β€œTranslate this to German!”; β€œSummarize!”; β€œCheck language & consistency!”; β€œRemove intermediate titles!”; β€œPlease use simpler language!” etc. ).

What kind of info / data would you want from conversations with your GPT?

In my previous post, I presented some application examples for the second feature, the Custom-GPT-specific buttons.

Now, to further elaborate on the first point – the integration of case-related, user-specific knowledge in professions that are project- and/or client- and/or case-oriented. In such professions, it is crucial to have access to specific, structured knowledge tailored to the respective professional context. The clear separation of different types of knowledge is essential to ensure the integrity and relevance of the information.

The specific professions where such a Custom-GPT system could be particularly useful include:

Legal, Financial, and Consulting Services:

  • Lawyers: Manage legal research, case files, court precedents, and confidential client information, offering quick access to relevant case details while maintaining strict confidentiality.

  • Tax Consultants: Handle complex tax situations, monitor legislative changes, provide strategic tax planning, and manage diverse client portfolios.

  • Management Consultancies: Analyze market trends, support business strategy development, optimize organizational structures, and implement complex business projects.

  • Real Estate Agents: Comprehensive management of client interactions, property transactions, and after-sales services.

  • Business Consulting Firms: Specialize in organizational consulting, business strategy development, and operational improvements, including market analyses and process optimization.

  • Financial Service Providers (Banks, Investment Advisors): Manage investment portfolios, analyze market trends, offer customized financial advice, and ensure compliance with regulations.

Design, Architecture, and Engineering:

  • Architectural Firms: Manage architectural designs, 3D modeling, client preferences, and project plans, enhancing collaboration among architects, clients, and contractors.

  • Artists and Designers: Digital asset management, design collaboration, client feedback mechanisms, and project management platforms.

  • Engineering Offices: Integrate project management, CAD software, simulation programs, and real-time project tracking to improve engineering processes.

  • IT Service Providers: Manage the software development lifecycle, customer requirement analysis, technical support, and IT project management.

  • Telecommunications Service Operators: Manage network operations, customer data, and service provisioning, ensuring efficient operation and customer satisfaction.

Healthcare and Medical Services:

  • Medical Professionals (Doctors, Nurses, Therapists): Manage patient records, treatment plans, medication tracking, appointment scheduling, and internal communication within healthcare facilities.

  • Healthcare Providers (e.g., Private Clinics, Nursing Services): Optimize patient care management and healthcare service provision.

Public Administration and Social Services:

  • Urban Planners: Use GIS, urban development planning tools, environmental impact assessments, and public consultation platforms.

  • Environmental Protection Officers: Manage environmental data, monitor compliance, perform regulatory reporting, and coordinate with environmental organizations.

  • Agricultural and Environmental Experts: Manage agricultural data, conduct environmental research, model sustainable practices, and analyze climate data.

  • Public Health Officers: Manage public health data, track epidemics, plan health policies, and coordinate with healthcare providers.

  • Tax Officials: Administer tax data, conduct audits, and provide taxpayer services.

  • Building Supervisors: Manage construction permits, ensure building code compliance, monitor construction projects, and adhere to safety regulations.

  • Social Workers: Handle individual cases, social service programs, client histories, and inter-agency coordination.

  • Police and Investigation Authorities: Manage cases, criminal databases, and evidence tracking.

  • Education Officials: Oversee educational policies and curriculum standards.

  • Teachers and Educators: Plan curricula, track student performance, manage educational content, and provide personalized learning tools.

Media, Communication, and Event Management:

  • Journalists and Editors: Gather news, manage content, research, and perform media analytics.

  • Advertising Agencies: Manage campaigns, analyze markets, and track campaign performance.

  • Event Management: Plan events, manage vendors, coordinate with clients, promote events, and analyze post-event feedback.

Logistics, Transportation, and Utility Services:

  • Transport and Logistics Service Providers: Optimize route planning, manage logistics, provide customer service, and oversee supply chain management.

  • Traffic Planners: Analyze traffic flow and manage public transportation systems.

  • Energy Suppliers: Manage energy distribution, grid operations, and integrate renewable energy sources.

  • Water and Wastewater Service Providers: Oversee water supply, wastewater treatment, environmental compliance, and customer service.

  • Service Companies (e.g., IT Support, Maintenance Firms): Manage service tickets, customer relationships, service scheduling, and performance monitoring.

  • Cleaning and Facility Management Companies: Utilize scheduling tools, manage client relationships, inventory management, and monitor service quality.

  • Property Management and Maintenance: Manage real estate assets, tenant relations, maintenance scheduling, and financial management.

In all these professions and many others, a specialized Custom-GPT system could significantly support the work by providing tailored, specific information, and greatly improve both the efficiency and quality of professional activities.