Portal issue: I get logged in with the wrong Microsoft account every time

I wasn’t sure where else to post this but the login for the portal is broken and I’m not able to access my account. The issue is I click “connect with a Microsoft Account” and no matter how many times I log out and flush my browser settings I get logged into the wrong Microsoft account. I have like 5 different Microsoft accounts. You should be showing the account picker screen but you’re not.

Hi @stevenic

Here’s a workaround, you can go to office.com, and sign-out of the incorrect/all microsoft accounts. Close all browser tabs and windows and then log into the correct one after reopening the browser.

I have faced this issue multiple times, hence I use a separate browser for accessing platform.openai.com.


Yeah I was going to try using edge today