I wasn’t sure where else to post this but the login for the portal is broken and I’m not able to access my account. The issue is I click “connect with a Microsoft Account” and no matter how many times I log out and flush my browser settings I get logged into the wrong Microsoft account. I have like 5 different Microsoft accounts. You should be showing the account picker screen but you’re not.
Hi @stevenic
Here’s a workaround, you can go to office.com, and sign-out of the incorrect/all microsoft accounts. Close all browser tabs and windows and then log into the correct one after reopening the browser.
I have faced this issue multiple times, hence I use a separate browser for accessing platform.openai.com.
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Yeah I was going to try using edge today
I have this too.
For me, it splits into 2 problems:
- Once logged in, it’s not clear how you logged in, you can see the e-mail address, but can’t see if you used microsoft, google or an openai password.
- Some ‘conspiracy’ between ms authentication and openai’s use of it means don’t get prompted to choose which account to use.
As with @sps, I’ve resorted to using a separate browser profile which is only aware of one microsoft account.
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