PlayIntegrity Verification failed

Since Google’s Play Integrity API was updated recently to include stronger requirements for integrity checks, ChatGPT is now broken on all Android devices that have been end-of-life for more than 1 year.

  • The MEETS_STRONG_INTEGRITY verdict now requires the device to have a security update installed that has been released within the last year.

^ from Android docs (I’m unable to link in this forum for some reason)

To fix the bug:

  • OpenAI should consider reducing the ChatGPT Android app’s integrity check requirement from MEETS_STRONG_INTEGRITYMEETS_DEVICE_INTEGRITY
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Please fix it, i want to chat with chat gpt it was really important to me I was informed for my future decide can you please fix it
Uploading: 1000064411.jpg…

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Thanks for bringing light to this issue :folded_hands:
The problem manifests as “Our systems have detected unusual activity from your system. Please try again later.” if you are logged in and attempt to use ChatGPT, thereby hiding the true issue at hand here. Only upon logging out you can see the real root cause of this issue…

Workaround for now: use ChatGPT in preferred browser app

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I’m experiencing the same issue on several of my devices. Right now, I can’t log into ChatGPT on mobile, even though my device hasn’t been modified in any way from the original operating system.

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I really hope they fix this because all those EOL devices are still operable, even the ones that like mine, is still strong to this day.

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This also applies to devices running LineageOS. I have the latest android version and latest android security patch there, but the vendor patch is old.

I can use the workaround to access ChatGPT over the browser app (which is a bit annoying) but now I dont have access to ChatGPT (advanced) voice, which is one reason for me to pay for ChatGPT Plus.

1 Like

I had this message for the past 24h.

My fix was to clear storage, clear cache and reboot the phone. Then it let me log in and worked again.

I have a Xiaomi 14T Pro, which is a newer phone. I think there was something they (Google or Xiaomi) did because I was also force logged out of my Microsoft corporate logins (e.g. Teams and Outlook) this weekend.

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I’m getting this same bug too, very frustrating. Tried clearing the cache etc and it’s still playing up.

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I got the same thing here, i tried clearing Google play’s cache and data, same with ChatGPT, réinstalled. Now I cant use it on my phone any more…
I’m on xiaomi hyper os 2.0.11.0 Android 15

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Getting same error, on stock phone not rooted but it’s old.

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i have same problem with Honor magic 5 pro, impossible use chatgpt, with all other apps not problem.
please fix.
i not have root firmware.
i try delete cache and data of playstore but problem persist

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Any progress here? I am using oppo find x2. This phone has no root. Running Android 13, with March, 2024 security update

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My phone Galaxy A01. Is it not possible to fix mine?

I just got this error today. The app was working fine few days ago.

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I have this problem too on my boox tablet… unable to login

the same problem happened today, hope be fixed as soon as possible

Same here, started September 1. Tried wiping and logging back in. Said Play integrity failed.

Same problem here, poco f3.

Tried clearing all data from play store, chat gpt, uninstall…

It can be fix by clearing cache from both google Play store and chatgpt. first go to settings → then go to app management → then go to list apps → then select google Play store → then go to storage tab → then clear cache, repeat this for Chatgpt. If the problem repeats report the bug to the openai team, Thank you!

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Clearing the cache does not work for users whose devices are 1 year past their last security update.

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