Persistent Issue Accessing Uploaded CSV Files in ChatGPT

ChatGPT Bugs
1

Hello OpenAI Team and Forum Members,

I’m experiencing an ongoing issue with accessing CSV files uploaded in ChatGPT. The model indicates that it cannot fully access or read the contents of the files, despite repeated uploads and attempts to analyze the data.

Details of the Issue:

  1. File Type and Size: I’ve uploaded various CSV files, including smaller ones, so it’s unlikely a file size issue.
  2. Error Behavior: Each time I upload, ChatGPT acknowledges the file but says it’s “unable to fully access” it, making analysis or data extraction impossible.
  3. Past Functionality: Up until recently, ChatGPT could analyze and manipulate similar files without issue.
  4. Attempts to Resolve: I’ve re-uploaded the files multiple times, refreshed the session, and tried with different file formats (CSV and Excel), but the problem persists.

Actions Taken:

  • Confirmed file format and readability independently.
  • Attempted several file uploads across different sessions.
  • Reached out to ChatGPT’s feedback system, though I’m unable to find a “Send Feedback” option in the current interface.

Could someone provide insights or a potential workaround? Is there a known limitation or recent change affecting file handling in ChatGPT? Any help or guidance would be much appreciated!

Thank you for your assistance.

2 Likes
2

Yes, facing the same issue… even on small .csv files, 10 rows, 7 columns.

ChatGPT seems to have lost file reading capability. It also uses a display window to “preview” the .csv file, but does not show the correct data in the file. Is the model hallucinating? or just have deprecated file reading functionality?

3

Having the same issue w/ a Custom GPT I’m building. The work around I ended up doing was converting the CSV into a PDF & that seemed to do the trick. Obviously, rough workaround but thought I’d share just in case it helps someone.

4

It has been my consistent observation that, for some reason, CSV’s converted to PDF are read and analyzed by GPT much better than the CSV itself.

I am not sure why !