OpenAPI Payment Failure Inquiry

I am writing to inquire about my recent payment failure for my OpenAI account subscription. I was able to make payments successfully in the past month, but unfortunately, my payment was declined this month.

I am using a credit card issued by a bank in the UK to pay for my subscription. I am unsure if this could be the cause of the payment failure. Could you please provide me with more information on why my payment was declined? I have already verified that all my payment information is correct and up-to-date.

I would really appreciate it if you could help me resolve this issue as soon as possible so I can continue using OpenAI.

1 Like

Same thing happened to me. The card works everywhere else, used to work fine on OpenAI , now → cannot process.

You need to contact support for this:
This is a developers community.