OpenAI Support on Plugin Development

Hello Everyone,

I have developed a ChatGPT plugin, and it surprisingly got a considerable number of installs. After a while though, the plugin stops working with a general message from ChatGPT. The only solution is to reinstall the plugin. I believe the issue is related to OAuth, but I have not been able to figure it out.

I have posted messages about this issue here, but no one from OpenAI showed up to provide some guidance, help. I’d like to keep improving my plugin, but without OpenAI’s support, I am afraid I won’t be able to move forward. Is there some way other than here that I can reach out to OpenAI and get some help?

Anyone’s help is highly appreciated,