After adding payment method, my money in bank was deducted but OpenAI credit balance not updated

After adding payment method, my money in bank was deducted but OpenAI credit balance not updated.
Anyone can help me?

While normally it should update instantly, there’s been cases where it took a few hours. If it has not been credited to your account in 24h, I’d get in touch with OpenAI customer service.

Thank you, how can I get in touch with OpenAI customer service?

Go to this website: https://help.openai.com/en/
On the bottom right you’ll find a chat widget and the ability to write a message to support staff.

Good luck!

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