OpenAI Chatbot closes conversations

Alright, I try to submit feedback to OpenAI through their chatbot at

However, it simply closes the conversation every time. I’m not able to provide additional information that it asks for because it just ends this. The thumbs down thing is clearly useless. I’ve tried emailing the chatbot back as well, I never hear back. These guys seem determined to avoid doing customer support.

Just to provide clarification. The image above is what happens every time I try to use it, it shuts down after one post, no way to add extra feedback. It happens regardless of platform or device.