Not able to download generated files

Hey,

I’m generating a Word document based upon another one (basically reformatting it with prompts) but when (apparently) generated and try to download the download starts to complain with the not possible to retrieve the upload status for file /mnt/data/[file name] . (Sorry don’t have the exact error message, as mine is in French)

What is the issue there? How can I download the file or is there an error while generating the file? Tried different solutions found in the forum but none were working or fixing the issue.

Thanks in advance.
Best,