No support from OpenAI for subscription problem

I struggle to get support from OpenAi about my ChatGTP subscription. I am using the Chatbot box but have not received a reply for multiple days. I want to call someone, but there is no phone number.

I belive that tey have automated so much that I am in a software loop. Has anyone found a way to get an answer and is getting the company looking into their problem properly?

Estoy tratando de realizar la suscripción pero la respuesta es “Su cuenta fue marcada por posible abuso. Si cree que se trata de un error, póngase en contacto con nosotros en” llevo 2 semanas en esto y no ha sido posible que me ayuden a resolverlo.