I got a refund on my credit card for the cost of my GPT plus membership (I assumed it was refunding an authorization hold) as I have been using the service fine. Today I got an email saying my GPT Plus account is being deactivated for fraud. But I have no idea why. To my knowledge I’ve not done anything in violation of the terms and I mostly just use it for document outlining and creative writing.
I’ve emailed the support but have not received any response. What can I do to resolve this?
Any OpenAI staff who see this and can help guide me would be greatly appreciated!