Hello. I am a South Korean ChatGPT user.
I am a novelist and cartoonist in Korea, and I frequently use ChatGPT for work as well as for personal browsing purposes.
ChatGPT is the most important and useful tool for me.
I was using ChatGPT for personal research, research, writing novels, screenplays, etc., but an error occurred where ChatGPT recognized my chat as inappropriate content and considered it a violation of the Terms of Use.
They say that the reason ChatGPT’s account access was terminated was because of a violation of the Terms of Use, but strictly speaking, it is clear that it was not intentional but my carelessness and ChatGPT’s error.
I have complained and appealed to OpenAI several times via email and help center about the termination of my account due to a completely unintentional policy violation, but they do not listen to me at all.
OpenAI doesn’t listen to me at all and doesn’t respond at all. What should I do?
If OpenAI doesn’t listen to me at all, should I get legal advice or use a dispute arbitration service or dispute resolution service?
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