My credit balance has not updated for the past couple of days, even though I have been accessing GPT models via the API. I’m referring to the Credit Balance found on https://platform.openai.com → Billing. I’m generally mindful of how much I have left, as I do not want to overspend. I constantly ref…

Would like to add that it’s no longer static and appears to reflect usage. Thank you! :grin:

Hi @julillermo Are you paricipating in the complimentary token usage program ?

Hello @sps ! The article you shared points to platform.openai .com → data controls → sharing (tab). All three of the following options stated in the sharing (tab/page) are disabled for me: Enable sharing of model feedback from the Platform Share evaluation and fine-tuning data with OpenAI Share i…

I’m having the same issue. I haven’t changed anything but for the past few days, the credit balance has not updated despite consistent use and I also don’t have the complimentary token usage program options enabled.

Thank you for reporting this. This has been shared with the team for review, and we’ll provide an update here as soon as more information becomes available.

Any update on this will be really helpful.

The balance counter has been working fine since yesterday

Yes, it seems like yesterday it fully caught up and is updating correctly

My credit balance appears stuck even with usage

API Bugs

shanty_boy April 15, 2026, 11:47am 6

Same issue. It’s been like this for a few days now.

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My credit balance appears stuck even with usage

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