Moderations Implementation

  1. Please how do I implement moderations.
  2. Why am I getting this message below when I still have credit balance.

You’ve reached your usage limit. See your [usage dashboard] for more details. If you have further questions, please contact us through our help center at help.openai.com.

See Moderation guide:

You allowed requests per minute is quite curtailed if using a free trial, and still somewhat limited for the first 48 hours after purchasing a credit to upgrade your account.

Thanks for the response.
Its more than 4 days that I have upgraded, it started deducting and responding fine before the error and it never charge from the credit balance since then.

There have been several reports of users not able to utilize their paid credit balance in the new travesty of a prepayment system.

It looks like OpenAI might have changed the API error message, which would instead have talked about “quota”. Making the meaning of the error simply less clear if it is regarding rate or money.

The only avenue if you are permanently unable to spend your money (besides haphazardly trying to feed it more cash) is to contact via a message at help.openai.com chat assistant - and the message has to be phrased reporting the account error and bug in a way the AI doesn’t try to answer instead.

Ok Boss, Thanks Sir. I just sent them a message hoping for a positive reply. Thanks again.

Anyone have updates on this?

Same issue over here, I’m using the API with Zapier, have used zero of my quota for TPM and RMP for text-moderation endpoints, and keep getting this:

“Failed to create a conversation in ChatGPT
[insufficient_quota] You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: