Moderation Endpoint: still getting 'insufficient quota' error

API
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Hi
I’m still getting ‘insufficient quota’ error when attempting to send requests to the moderation endpoint. I’ve tried several things including requesting a new API Key, increasing balance, etc but nothing seems to work. Has anyone been able to fix this error and how?

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Hi and welcome to the Developer Forum!

Are you using the moderation endpoint in conjunction with other OpenAI services like the GPT API’s?

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Thank you!
No, I’m not using the endpoint in conjunction with other OpenAI services…

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The moderation endpoint is only to be used in conjuction with OpenAI’s other services.

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Thank you for your input. My current attempt to use the moderation endpoint was intended solely for research related to the outputs of ChatGPT.

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Go to the limits settings page of your account, and select Show all models.

You’ll see the limits for the text-moderation endpoints. There’s both a token-per-minute and request-per-minute limit.

Does your usage seem to exceed those limits?

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I am experiencing the same issue. Moderation API doesn’t work, it gives me ‘insufficient_quota’ error.

I have only a few requests made in several months, so it’s not a rate limiting issue.
I have a $10 balance since a few hours, but the moderation endpoint doesn’t seem to know this.

Querying the GPT model works, and my account is charged. But querying the moderation endpoint returns the error.

{"message":"You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.","type":"insufficient_quota","param":null,"code":"insufficient_quota"}

Any help would be appreciated. :slight_smile:

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Anyone have updates on this?

Same issue over here, I’m using the API with Zapier, have used zero of my quota for TPM and RMP for text-moderation endpoints, and keep getting this:

“Failed to create a conversation in ChatGPT
[insufficient_quota] You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.”

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My issue was solved by itself after 24-48 hours. Dunno exactly.
I did email openAI customer support and they gave an unhelpful, general answer. I don’t know if they did anything else, or if it was resolved by itself.

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Had the same issue, but it worked after I added credit to the account and created a new API key.

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