Moderation Endpoint: still getting 'insufficient quota' error

Hi
I’m still getting ‘insufficient quota’ error when attempting to send requests to the moderation endpoint. I’ve tried several things including requesting a new API Key, increasing balance, etc but nothing seems to work. Has anyone been able to fix this error and how?

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Hi and welcome to the Developer Forum!

Are you using the moderation endpoint in conjunction with other OpenAI services like the GPT API’s?

Thank you!
No, I’m not using the endpoint in conjunction with other OpenAI services…

The moderation endpoint is only to be used in conjuction with OpenAI’s other services.

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Thank you for your input. My current attempt to use the moderation endpoint was intended solely for research related to the outputs of ChatGPT.

Go to the limits settings page of your account, and select Show all models.

You’ll see the limits for the text-moderation endpoints. There’s both a token-per-minute and request-per-minute limit.

Does your usage seem to exceed those limits?

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I am experiencing the same issue. Moderation API doesn’t work, it gives me ‘insufficient_quota’ error.

I have only a few requests made in several months, so it’s not a rate limiting issue.
I have a $10 balance since a few hours, but the moderation endpoint doesn’t seem to know this.

Querying the GPT model works, and my account is charged. But querying the moderation endpoint returns the error.

{"message":"You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.","type":"insufficient_quota","param":null,"code":"insufficient_quota"}

Any help would be appreciated. :slight_smile:

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Anyone have updates on this?

Same issue over here, I’m using the API with Zapier, have used zero of my quota for TPM and RMP for text-moderation endpoints, and keep getting this:

“Failed to create a conversation in ChatGPT
[insufficient_quota] You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.

My issue was solved by itself after 24-48 hours. Dunno exactly.
I did email openAI customer support and they gave an unhelpful, general answer. I don’t know if they did anything else, or if it was resolved by itself.

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Had the same issue, but it worked after I added credit to the account and created a new API key.

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