Hello, I’m using chatGPT since minimum one year, I have a plus plan and a team plan. With my personal account I use projects. I get an error fromchatGPT saying that the memory was full. I use my settings to make some space for memory and I made a logout and login. Since this last login, I loosed all my projects and the option “project” in the menu is no more accessible ? What is the problem ?
Hi, welcome to the community!
Many users (including me) encountered with that bug.
Using following method, the issue was fixed, project folders were visible again on sidebar. You may try.
If it is not fixed, you can contact with OpenAI support team:
To contact with OpenAI Help Center and start a chat using widget on bottom-right side of the page with OpenAI support, follow steps below:
1 - Go to ChatGPT and log in with the account you want to use.
2- Go to Help Center and select the Chat widget icon.
3- Click on Messages
4- Click on Ask a question
and continue…