Issues with Using Plugins in ChatGPT-4 Since October 21, 2023

Hello All,

I am reaching out to share an issue I have been experiencing with ChatGPT-4 since October 21, 2023, and to inquire if anyone else is facing the same problem.

Since the mentioned date, I have been unable to use any plugins with ChatGPT-4. Every time I attempt to use a plugin, I receive the following error message: “ApiSyntaxError: Expected message content to be Text, got <class ‘’>”. This issue persists regardless of the plugin I try to use.

Following the failed attempt to use the plugin, ChatGPT-4 responds with a message indicating a technical issue, such as “It seems there is a technical problem with searching for information…”.

I want to clarify that I am able to see the plugins, install them, and uninstall them without any issues. The problem solely lies in the usage of the plugins. Additionally, my subscription and payments are up to date, and I have sufficient credits to use ChatGPT-4.

I am wondering if any other users are experiencing the same issue and if anyone has found a solution or workaround. Your insights and suggestions would be highly appreciated.

I hope I have posted this message in the correct category, and if not, I apologize.

Thank you in advance for your time and assistance.

Best regards,


I have the same issue. I’ve tried to empty browser caches etc. but the problem persists.

I am having the same issue as well. Do you know how long these issues take to resolve?

My issue is, when I type a question, it doesn’t even “feed through”. It simply doesnt work. I have cleared my chat history etc but no improvement.

same, frustrating my GPT4 seems dead. meanwhile the free vision works.
I need to finishing some work in GPT 4, why this happen?

To this day, I have the same problem.

For the past 24 hours, I have been unable to access the plugins as well for the same reason…

I have the same issue, and I can’t use any plugins.

Same here. Frustrating. And it’s like no one responding to any our request.

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Same thing here but we are a Plugin developer and our Plugin is constantly sending these errors: ApiSyntaxError: Expected message content to be Text, got <class ''>

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Plugins started working for me, few hours ago.

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how did you fix that ? cuz I can’t use it still.

can you tell me how did you fix that ? cuz I can’t use it still.

I shared the issue with the OpenAI support desk, but they still haven’t helped us with the issue. For three days, we haven’t been able to use the plugins, and we haven’t even received any feedback, even though we reported the situation. This is unbelievable…

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I still have the same issue. I though it was only me. And I really need ChatGpt plug ins. Do you know if the error persits in new accounts?

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I’m having the same issue. I thought it was my security system or something related.

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Same problems here… Using canva, etc. Only dalle-3 integration seems to work.
Every other plugin gives the: ApiSyntaxError: Expected message content to be Text, got <class ''>

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I am getting the same issue as well, ApiSyntaxError: Expected message content to be Text, got <class ‘’> with the askyourpdf plugin

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Same issue here, it seems like the ChatGPT backend is broken.


This is a known issue and is being investigated.