Issues with Billing? Cannot Add Payment Method!

I received a notification that I had a delinquent payment, however, when I tried to update the payment method on file, I continue to receive an error. It appears that this is affecting all the accounts within my office. Anyone else having the same issue? I have now had my API access withdrawn as there is an outstanding payment, yet I cannot resolve the payment!

Welcome to the forum.

Unfortunately, we can’t help with account problems here on the developer forum.

You need to go to help.openai.com and go through the process to let them know you’re having problems.

Good luck!

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