Issues Accessing GPT-4o Model in OpenAI Playground and API

API
1

I’m experiencing issues accessing the GPT-4o model in the OpenAI Playground and via API. I have a ChatGPT Plus subscription, which grants me access to GPT-4 on the ChatGPT web interface. However, when I try to use the GPT-4o model in the OpenAI Playground or via API, I receive the following error message:

json{
“error”: {
“message”: “The model gpt-4o-2024-05-13 does not exist or you do not have access to it.”,
“type”: “invalid_request_error”,
“param”: null,
“code”: “model_not_found”
}
}

I have verified that I am using the correct model name (gpt-4o) and ensured my API key is valid. Despite this, the error persists, indicating that the model does not exist or I do not have access to it.

Could anyone provide guidance on how to resolve this issue? Is there a specific plan or setting I need to adjust to gain access to the GPT-4o model via API and Playground?

Thank you for your assistance.

2

The API is a separate product from a ChatGPT subscription, requiring funds be prepaid in order to pay for the API calls.

https://help.openai.com/en/articles/8264644-how-can-i-set-up-prepaid-billing

After making your first payment for an account credit purchase from a payment method you add, the GPT-4 models will be unlocked, and also will have a funding source.

1 Like
3

It worked, thanks for the info!