Issue with billing, can't add money to account

Yes - same issue here with and without VPNs with different cards. different browsers, cleared cache. Also tried making sure IP being at location near CC address which solved for some people. Issue reported already in 2022 and still obviously an issue. Help bot doesn’t help or reply. the attempt is registered on the CC invoice but fortunately 0$ at the moment - some people report their money is being taken even though account fixed. Also a leader on this community pointed to a bug fix few days ago but clearly this is not so. very unfortunate and frustrating for us.